7 Ideas to Make Your Office Communication Abilties Better

Published: 11th April 2011
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Ever been in a conversational situation where you had to listen to to someone all the time and not get any chance to talk? Have you yourself ever done that to someone else? We've been conditioned to believe that we need to talk a lot and fill up all the free space in the universe through noise in order to demonstrate competence or credibility. This notion directs people to talk more and more through almost indomitable enthusiasm.

Effective communication isn't about talking, it's about exchanging information so that everyone gets something valuable out of the discussion. All of us have met people who are in love through their voice and thus never let anyone else to speak. This behavior can be explained by many reasons but the main reason is that those people don't know any other way to communicate and they also don't realize their flaws. They are unaware of the fact that communication is more than 90% non-verbal and speaking forms a tiny portion of what would lead to better results.

We are the starting point for excellent communication at our office. We have the choice of encourage a two-way exchange or end it abruptly. Think about your own communication style: Do you talk more or do you listen more? What would be the result if you modified your style a bit?

Highly effective communicators understand that getting their point across is often as much about understanding someone else's perspective as it is putting one's own input into the mix. Below you will find some simple suggestions to make your communication abilties better:

1. Try to listen more than talking.
2. Asking open-ended questions and listening to the answers is a good way to gather information.
3. Avoid questions leading to yes or no answers or make the discussion monotonous.
4. Concentrate on what you are saying now and not think about your future dialogues.
5. Don't think about the perfect refutation or an excellent anecdote.
6. Other people should be given the freedom to say what they want with enough space.

7. Learn how to listen actively. Search online under "active listening" to learn how to do it.

As we waste so much of our time talking, we forget the most important part of communication: listening. If afford the time to listen carefully to someone, we can learn so much. It becomes easier to understand them and we can judge with more in-depth information and perspective. It also helps to reduce misunderstandings and allows to make a more meaningful connection by people. People will confide in us and tell us important things about them and will trust us by confidence.

Superb communicators understand the importance of listening and they can generate a joyful office. Listening has the power to enhance our communication and gives us more time to relax. If you follow the steps in this article you will make a big step forward towards developing excellent communication proficiency.

Jana is a good communication skills training.

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