Ever been in a conversational situation where you had to listen to to someone all the time and not get any chance to talk? Have you yourself ever done that to someone else? We've been conditioned to believe that we need to talk a lot and fill up all the free space in the universe by noise in order to demonstrate competence or credibility. This notion directs people to talk more and more by almost indomitable enthusiasm.
Communication is all about transfer of information so that it is beneficial to all and not just about endless talking. All of us have met people who are in love through their voice and thus never let anyone else to speak. This behavior can be explained by many reasons but the main reason is that those people don't know any other way to communicate and they also don't realize their flaws. What they might not understand is that communication is over 90% non-verbal, which means that talking is just a small part of what would get them better results.
Remember that excellent communication in workspace have to start from us. We have the choice of encourage a two-way conversation or end it abruptly. Think and figure out your own communication style: Do you talk to listen more? What will change if you differ from your style a little bit?
Expert communicators know that understanding others' perspective is as important as putting forward their points while trying to establish their views. Here are some suggestions to help you fine-tune your communication abilties:
1. Try to listen more than talking.
2. Ask open-ended questions to get more information and listen to the answers.
3. Always try to avoid questions which make the exchange monotonous and only lead to a yes or no answer.
4. Don't try to think in future before you speak something.
5. It is advisable to avoid thinking about the next exciting story or ideal reply.
6. Allow people to say what they want and give them the space to do so.
7. Learn how to listen actively. Search online under "active listening" to learn how to do it.
As we waste so much of our time talking, we forget the most important part of communication: listening. It's incredible what we can learn when we take the time to really listen to someone carefully. We understand them better and can make decisions based on deeper, more detailed information. This will take care of any misunderstanding and we will be able to connect with people in a more meaningful way. People also trust us more because they can confide in us and tell us whats important to them.
The power of listening is used by the expert communicators, who understand its value, to make the workplaces happier. Listening has the power to develop our communication and gives us more time to relax. Try the ideas we've mentioned here and you'll begin the process of building excellent communication ability.
Jana who use different languages and had joined lots of
communication skills training while she is still young.
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