Maybe you have ever endured a lengthy exchange where someone spent the entire time talking at you? Have you yourself ever done that to someone else? We grow up by the impression that talking a lot is necessary to fill up the empty spaces of the universe with our noise in order to show our worthiness or credibility. This encourages people to talk a lot, keep talking and then talk some more at all times.
Communication is all about transfer of information so that it is beneficial to all and not just about endless talking. All of us have met people who are in love through their voice and thus never let anyone else to speak. There are many reasons for this type of behavior but the main one is that they don't know any other way to communicate and just don't realize they're doing it. What they might not understand is that communication is over 90% non-verbal, which means that talking is just a small part of what would get them better results.
Excellent communication in the workplace begins with us. We have the choice of encourage a two-way exchange or end it abruptly. Think about your own communication style: Do you talk more or do you listen more? What would happen if you shifted your style just slightly?
Expert communicators know that understanding others' perspective is as important as putting forward their points while trying to establish their views. Here are some ways in which you can develop your communication skills:
1. It is a good idea to talk less and listen more.
2. To get more information, put forth open-minded queries and listen to their response.
3. Always try to avoid questions which make the discussion monotonous and only lead to a yes or no answer.
4. Don't try to think in future before you speak something.
5. Don't think about the perfect refutation or an excellent anecdote.
6. Other people should be given the freedom to say what they want by enough space.
7. Search online with the keyword "active listening" and learn how to do it properly.
While spending so much time talking we usually forget about listening, the most important part of effective communication. It's incredible what we can learn when we take the time to really listen to someone carefully. Proper listening helps in understanding them better and make proper judgments based on them. It also helps to reduce misunderstandings and allows to make a more meaningful connection with people. People also trust us more because they can confide in us and tell us whats important to them.
The power of listening is used by the expert communicators, who understand its value, to make the workplaces happier. Our interaction improves by listening and it makes us relaxed. The ideas and methods in this article, if followed properly, will definitely help you in the way to becoming an excellent communicator.
Jana who use different languages and had joined lots of
communication skills training while she is still young.
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